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Return an Order

Return an Order

HOW DO I RETURN AN ITEM?

  • If you are not satisfied with your purchase and would like to return it, simply contact us by email, phone or live chat and we will process your return immediately.
WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
 
Did you get a broken item, or some unacceptable item? Just not happy with your order?
Please contact our Customer Support team  to start the return process. Please include the following information:
  • Order number
  • Proof of purchase
  • Complete delivery address
  • phone number
Then we will handle returns easily.
 
HOW MUCH TIME IS THE RETURNS PROCESS TAKE?
 

Processing returns may take up to 1 business days from the day we receive your return. We will email you  immediately once your return has been processed.

For returned items, a refund will be processed immediately for you.

WE WANT OUR CUSTOMERS SATISFICTION.
OUR CUSTOMERS ARE VALUEABLE FOR US.
 

Have any questions?

WORKING DAYS/HOURS:
Mon – Fri / 9:00 AM – 5:00 PM

Email:maxxtjoer@hotmail.com

WhatsApp:+852 6825 9811